RSolutions Products

image not found

HELPDESK MANAGEMENT SOLUTION (eHELPDESK)

Experience best-in-class support ticketing

With a robust yet easy-to-use ticket management system, you can now categorize, prioritize and assign every query coming in from multiple support channels at ease, allowing you to deliver the support experience of a lifetime.

image not found

Overview

Experience best-in-class support ticketing

With a robust yet easy-to-use ticket management system, you can now categorize, prioritize and assign every query coming in from multiple support channels at ease, allowing you to deliver the support experience of a lifetime.

Features

eKey features of eHelpdesk are

  • Employee & Customer Maintenance with User Right Creation

  • Support Ticket capturing and processing with Escalation

  • Performance Monitoring and Reporting Tool

image not found


About Us

RSolutions started off as an IT Solutions provider in Bangalore, India, in January 1999, in a modest way, and has grown steadily since then foraying into various domains like Custom Software Development, E-Commerce, Customer Relationship Management, Multimedia, Portals and Web-applications Development.

RSolutions was established by Badal Raja, having a prior experience of working with Technology companies. The company was created with the objective of providing optimized and cost-effective IT solutions, and committed to putting a smile on our customer’s faces.

Contact Us

+91 98440 18630
+91 99000 98630
+91 80 3290 2415

For Enquiry
  enquiry@rsolutions-india.com

For Support
  support@rsolutions-india.com

URL

www.rsolutionsglobal.co.in

Corporate URL's

www.rsolutions-india.com
www.rsolutions.in

Share With Us

       

All © Rights Reserved To RSolutions 1999-2017