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Helpdesk Management Solution (eHelpdesk)

Experience best-in-class support ticketing

Experience best-in-class support ticketing

With a robust yet easy-to-use ticket management system, you can now categorize, prioritize and assign every query coming in from multiple support channels at ease, allowing you to deliver the support experience of a lifetime.

Helpdesk Management Solution (eHelpdesk)

eKey features of eHelpdesk are

  • Employee & Customer Maintenance with User Right Creation

  • Support Ticket capturing and processing with Escalation

  • Performance Monitoring and Reporting Tool

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